The Vancouver Housing Authority (VHA) works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty.

Who we are looking for

The Vancouver Housing Authority is seeking a Service Coordinator I to link residents to supportive services provided by public agencies or private practitioners within the general community. The Service Coordinator I assesses service needs, determines eligibility for public services and provides referral assistance. Generally, specializes in one area of service.

What you’ll do

  • Provides general care coordination including intake and referral services to all residents needing such assistance.
  • Establishes linkages with appropriate agencies and service providers in the community.
  • Meets all assigned program requirement including reporting, tracking, and administrative functions.
  • Sets up a directory of providers for use by both staff and residents.
  • Refers and links the residents to applicable service providers in the general community (e.g. case management, personal assistance, transportation, counseling, preventive health screening/wellness, parenting classes, credit counseling, and legal advocacy).
  • Educates residents on service availability, application procedures, resident rights, etc. Provides advocacy as appropriate.
  • Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current regarding the progress of the individual. Manages the provision of supportive service where appropriate.
  • Helps the residents build informal support networks with volunteers and/or other residents, family and friends.
  • Provides training to residents in the obligations of tenancy or coordinate such training.
  • Educates other staff on the issues related to area of specialty to help them to better work with and assist the residents.
  • Consistently complies with position and department safety and attendance standards.
  • Establishes and maintains positive, productive relationships with employees, residents, vendors, and other work related contacts.

What we offer

  • The STARTING SALARY RANGE for this position is $3,509 – $3,860 per month based on experience. The full salary range for this position is $3,509 – $5,008 per month. The final candidate for this position will be paid within the STARTING SALARY RANGE.
  • Full-time, non-exempt, union-represented position working 40 hours per week, Monday – Friday.
  • Medical, dental, vision, life insurance, short-term and long-term disability insurance.
  • Benefits package also includes 10.39% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off and separate sick time accrual.
  • Meaningful work that addresses affordable housing and homelessness in our community.

What you’ll bring

  • Bachelor’s Degree in Social Service preferred.
  • 2 years of direct service experience working with senior citizens and nonelderly disabled individuals required.
  • Experience and/or training in the aging process, elder services, and disability services.
  • Experience and/or training in determining eligibility for and procedures of Federal and applicable State entitlement programs.
  • Experience and/or training in the legal liability issues relating to providing services coordination, drug and alcohol use and abuse by the elderly, as well as mental and cognitive health issues.
  • Valid driver’s license and fewer than 3 moving violations within the last 3 years.

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority please visit our website at Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.

The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.