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Asset Management Coordinator | Human Solutions

Human Solutions has been helping homeless and low-income families build pathways out of poverty for more than 27 years. Our 245-mile service area in outer East Portland and East Multnomah County includes some of the highest poverty neighborhoods in Multnomah County. We offer services in four interrelated areas: prevention services; direct services to homeless families, including emergency shelters, tansitional housing, and permanent supportive housing; employment and economic development programs; and affordable housing, owning and operating 17 high-quality complexes with 720 apartments, including resident services.

Title:Asset Management CoordinatorLocation: PortlandSalary: $19.33 - $21.14/hour ($40,211 - $43,980 annually)Benefits: Paid holidays, paid leave, medical, dental, AD&D, short and long-term disability insurance


The Asset Management Coordinator supports Human Solutions’ operational objectives.  This position is responsible for the oversight and of the physical, financial, fiscal and regulatory operations of a discrete number of properties within the Human Solutions’ housing portfolio.

This includes the long term planning and preservation for the housing assets.  The portfolio is comprised of properties financed with diverse funding streams including LIHTCs, NMTCs, HOME, HUD guaranteed financing, Section 8 and other low-income housing financing.  Areas of direct responsibility include oversight of third party property managers and service providers, on site-inspections, approval of operating budgets, and monitoring for compliance with all contractual, regulatory and statutory requirements.

The position serves as the primary contact for investors, lenders and regulatory agencies for the purpose of compliance and reporting.  The position interfaces closely and regularly with the Human Solutions’ Finance Department.  The position reports to the Asset Management Director.


  • Responsible for direct oversight of the property management agent(s) including negotiating contract terms and acting as the contract manager.
  • Evaluate property management performance against benchmarks and watch list criteria to ensure optimum property performance and recommend corrective action as required.
  • Review and approve marketing plans, rental rates and leasing incentives.
  • Prepare and negotiate leases with service providers, commercial tenants and others as required.
  • Develop and manage tracking systems for monthly property financial reporting.  With the Housing Accountant, analyze performance against annual operating budget including researching variances to determine reasons for discrepancies and recommending and initiating operational changes.
  • Interface and work regularly with the Finance Department’s Housing Accountant.
  • Prepare property annual operating budgets with property management agent.
  • Review and approve annual tax exemption application.
  • Develop and implement a plan for a portfolio-wide conservation program, with support provided by the AM Assistant
  • Prepare annual reports on plan implementation and resulting energy savings, and make recommendations for future improvements.
  • Provide oversight for the preparation/submission of required compliance reporting.
  • Develop, provide and present reports, performance dashboards and other similar materials as required.
  • Maintain effective relationships with community and industry groups, including partners, investors, lenders and regulatory bodies.
  • Monitor fees and incentives due to and from Owner.
  • Work with the Finance Department to deliver audits and property tax returns to required parties, as requested.
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