Home Forward is seeking a Case Manager.  The Case Manager is a brand new position supports Home Forward’s strategic and operational objectives in the following ways: Offer housing stabilization services to Home Forward’s most vulnerable residents who are at risk of becoming homeless. Provide crisis response, risk assessment and crisis stabilization planning for participants and residents residing in Home Forward housing. Services are provided to individuals experiencing a behavioral health and/or drug and alcohol crisis. This work engages individuals with a focus on supporting trauma informed care, and racial justice.

Three key organizational values that underpin this position are:

  • We show respect for the people we serve and each other through patience, compassion, and a belief that we’re all doing our best.
  • We are a group of staff and volunteers that loves working together, across boundaries of roles, titles, and departments. We take time to build relationships and support each other.
  • We invest ongoing time and energy to learn about racism and systemic inequities. We are honest with ourselves about how we participate in these injustices, and we work to correct them.

Some essential job functions include:

  1. Eviction prevention, including supporting households out of compliance with leases due to mental, emotional and/or cognitive health conditions.
  2. Conduct assessments and participant-driven planning to meet tenant needs, ensure long-term housing stability, and reach goals.
  3. Identify and assess risk factors for harm to self or others in the context of the participant/resident’s current psycho-social state via interview with individual and with consideration given to collateral information from resident services, property management and community agencies.
  4. Develop crisis intervention plans in partnership resident services and property management to bridge the gap in community resources and supports.
  5. Actively participate in joint case planning and coordination with resident services and property management for residents demonstrating highly disruptive behaviors in the apartment community.
  6. Initiate engagement and coordinate support and resources for a higher level of care for individuals if deemed necessary.
  7. Perform related duties and responsibilities as required.

On-site work for this role will be located at The Louisa Flowers Apartments, a 12-story apartment building with 240 studio, one, and two bedroom apartments, and 20 two bedroom units receiving project based subsidies.


COVID-19 Vaccination Requirement:
To protect the health of the community and employees, effective November 19, 2021, Home Forward requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.

This position is represented by AFSCME Local 3135 and will close on Wednesday, July 12, 2023 at 11:59 p.m.   

Compensation starts at $25.49 per hour and Home Forward provides wonderful and competitive benefits, including (please see the benefits tab for full details):


  • Generous medical, dental, vision, prescription, and mental health benefits.  Employees only need to cover 11% of the cost regardless of plan option!
  • Employer Sponsored Time Effective January 1, 2023, employees normally scheduled to work a full FTE (40 hours per week) are eligible for 2.5 hours of Employer Sponsored Time (EST) per week.  This will reduce the work week to 37.5 without a reduction in pay or accruals.
  • Long-Term Savings & Retirement is important for financial wellness and closing the wealth gap.  We contribute 12% into each employee’s PERS/OPSRP pension plan as well as contributing a $750 match to your deferred compensation/457b plan each year.
  • 16 Paid Holidays! Over three weeks in paid holidays, which includes 4-days of organizational rest.
  • Home Office & Internet Stipends We are a hybrid organization and set-up our folks for success!  Each new employee will receive a $250 home office set-up stipend, and $150 annually there-after.  Plus, we contribute to your internet expenses too.

This is a great opportunity to make an impact in your community, and establish a great career with an organization that cares about its employees.

On-site work will be located at:

The Louisa Flowers Apartments
515 NE Holladay Street
Portland, OR 97232
Please Apply today! 


Education & Experience Guidelines


Any combination of experience and education/training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

  • Bachelor’s degree with a focus in behavioral health, or another related field is required and one (1) or more years of experience in behavioral health or chemical dependency case management.


  • Five (5) years or more years of experience in behavioral health or chemical dependency case management.

Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Duties are performed in a public housing site and involve day-to-day interactions with public housing clients in an office and apartment complex. Some remote work may be available. Travel between sites may be required.

Incumbents require sufficient mobility to work in a public housing office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.  Must also have sufficient mobility to complete inspections.

Vision sufficient to read small print, computer screens and other printed documents.

Supervision Received and Exercised:
Receives General Supervision direction from the Program Supervisor.  Does not provide direct supervision to others.