Home Forward is seeking a full time Resident Specialist. The Resident Specialist supports Home Forward’s strategic and operational objectives in the following ways: To support, interact and communicate with a resident population who may have special needs including mental or physical disabilities and/ or substance abuse issues; to answer and response to resident concerns and questions regarding lease compliance, safety, disturbances on site, noise or unauthorized guests or other issues impacting residents or the community; to perform activities in support of resident Residential Services Plans; and to work closely with security staff to ensure resident and community safety.
This position will be located at our Bud Clark Commons property. The Bud Clark Commons is a public partnership between the City of Portland, Home Forward and Transition Projects, Inc. (“TPI”) to create a 90 bed men’s shelter, a community resource center with programmatic services and 130 units of permanent supportive housing, all targeting the most medically vulnerable and chronically homeless citizens of our community. It is located at NW Broadway and Hoyt Street in Portland, OR. Through public funding sources, Home Forward develops and manages the entire project. Transition Projects is responsible for the services within the men’s shelter and the day access center.
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COVID-19 Vaccination Requirement:
To protect the health of the community and employees, effective November 19, 2021, Home Forward requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.
This position is represented by AFSCME Local 3135 and will close on Friday, August 25, 2023, at 11:59 p.m. The hours for this position are full-time and work the Swing Shift Schedule: Friday-Tuesday 3:30 pm – 12:00 am.
Compensation starts at $22.01 per hour; AFSCME employees whose regular work assignment is at the Bud Clark Commons will receive 5% premium pay in addition to their base wage. Home Forward provides wonderful and competitive benefits, including (please see the benefits tab for full details):
- Generous medical, dental, vision, prescription, and mental health benefits. Employees only need to cover 11% of the cost regardless of plan option!
- PSLF Covered Employer We are a participant in the Public Student Loan Forgiveness (PSLF) plan. This means that by serving your community with Home Forward, your loans could be forgiven.
- Long-Term Savings & Retirement is important for financial wellness and closing the wealth gap. We contribute 12% into each employee’s PERS/OPSRP pension plan as well as contributing a $750 match to your deferred compensation/457b plan each year.
- 16 Paid Holidays! – Over three weeks in paid holidays, which includes 4-days of organizational rest.
- Home Office & Internet Stipends We are a hybrid organization and set-up our folks for success! Each new employee will receive a $250 home office set-up stipend, and $150 annually there-after. Plus, we contribute to your internet expenses too.
This is a great opportunity to make an impact in your community, and establish a great career with an organization that cares about its employees.
This position will be located at:
Portland, OR 97209
Education & Experience Guidelines
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
The equivalent of the completion of the 12th grade. Alternative education and experience qualifications welcome.
Experience:
One year of property management and/or customer service experience in a social service setting. Alternative education and experience qualifications welcome.
Physical Demands and Working Environment
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Environment:
Duties are performed in public housing or affordable housing property and may involve day-to-day interactions with distressed, disabled, and escalated clients. Incumbents require sufficient mobility to work in a public housing and an office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.
Physical:
Must have sufficient mobility to complete unit and property inspections. Incumbents require sufficient mobility to work in an office setting, operate office equipment, to patrol the building interior and exterior and to climb stairs.
Vision:
Vision sufficient to read small print, computer screens and other printed documents.
Supervision Received and Exercised
Receives supervision from the Community Services Program Supervisor – Supportive Housing.