HUD Housing Counselor Certification Website Content Updates

Effective June 01, 2017, the HUD Housing Counselors certification program website,, will enable user accounts. With this new feature, counselors will provide a name and email to create an account and access training materials. The account portal allows counselors to track their progress in the online training course. The same account portal will provide access to the practice exam and the certification exam registration when they become available.  At this time, users cannot register for the HUD housing counselor certification examination.Additionally, training materials, including both the interactive online modules and the downloadable Study Guide, have been modified and republished (Version 201701). Content changes in the recent release include:
  • Elimination or revision of content relating to the Making Home Affordable program, particularly HAMP and HARP
  • New and revised content on CFPB’s Mortgage Servicing Rule, issued August 2016, including TILA, RESPA, and HOEPA impacts
  • Updates to content on Hardest Hit Fund, National Mortgage Settlements, and HLP, formerly known as Hope LoanPort
  • New content on GSE mortgage disposition options
Other minor content clarifications and enhancements were applied throughout the material. Housing Counselors are encouraged to review updated training materials in preparation for certification. If you have downloaded the previous study guide, HUD recommends you delete that version and save this new version. The new account portal provides a full revision history of training materials, and modules are dated to ensure users are accessing the most recent version.If you have any questions on Housing Counselor Certification website training content or any other housing counseling topic, please email HUD at