Home Forward is seeking on-call Resident Specialists for selected properties.  Selected candidates will be able to pick up various shifts that include daytime (8:00 or 8:30 am – 3:30 or 4:00 pm), swing (3:30 or 4:00 pm – 11:30 pm or 12:00 am), and graveyard (12:00 am – 8:00 or 8:30 am) on weekdays, weekends, and holidays. On-Call Resident Specialists are provided 8 hours of training upon hiring and on an ongoing quarterly basis, and will be required to pick up at least one shift per quarter.

The Resident Specialist supports Home Forward’s strategic and operational objectives in the following ways:  To support, interact and communicate with a resident population who may have special needs including mental or physical disabilities and/ or substance abuse issues; to answer and response to resident concerns and questions regarding lease compliance, safety, disturbances on site, noise or unauthorized guests or other issues impacting residents or the community; to perform activities in support of resident Residential Services Plans; and to work closely with security staff to ensure resident and community safety.


This role will serve the following properties:

The Bud Clark Commons is a public partnership between the City of Portland, Home Forward and Transition Projects, Inc. (“TPI”) to create a 90 bed men’s shelter, a community resource center with programmatic services and 130 units of permanent supportive housing, all targeting the most medically vulnerable and chronically homeless citizens of our community. It is located at NW Broadway and Hoyt Street in Portland, OR.  Through public funding sources, Home Forward develops and manages the entire project. Transition Projects is responsible for the services within the men’s shelter and the day access center.

Tukwila Springs is a 48-apartment community in Gladstone that includes on-site social services such as health care, employment and food assistance for older adults with special needs.  Apartments are prioritized for adults over the age of 50 who live in Gladstone. Twelve of these apartments are also prioritized for residents requesting culturally specific supportive housing services for Indigenous Americans.

The pay rate for this position is $22.01 per hour.  It will close once a desired number of applicants is reached.

The properties are located at:

Bud Clark Commons
655 NW Hoyt St.
Portland, OR 97209


Tukwila Springs
18000 Webster Rd,
Gladstone, OR 97027  
Apply today! 


Education & Experience Guidelines

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

The equivalent or completion of the 12th grade.  Alternative education and experience qualifications welcome.

One year of property management and/or customer service experience in a social service setting. Alternative education and experience qualifications welcome.

Physical Demands and Working Environment
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Duties are performed in public housing or affordable housing property and may involve day-to-day interactions with distressed, disabled, and escalated clients. Incumbents require sufficient mobility to work in a public housing and an office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.

Must have sufficient mobility to complete unit and property inspections. Incumbents require sufficient mobility to work in an office setting, operate office equipment, to patrol the building interior and exterior and to climb stairs.

Vision sufficient to read small print, computer screens and other printed documents.

Supervision Received and Exercised:
Receives supervision from designated supervisory staff.