Home Forward is seeking a Rent Assistance Services Coordinator to support Home Forward’s strategic and operational objectives in the following ways:
Coordinate and perform leasing, case coordination, and/or program specialist services in support of the Home Forward’s housing assistance or other programs, including working with HCV participants in the GOALS program.
Objectives are program based, vary with program regulations and needs, and may include, for example: to plan, oversee and coordinate activities of a specially funded and/or mandated programs or grants such as Section 8, Family Self Sufficiency (FSS), Opportunities Housing Initiative (OHI), or Resident Opportunity and Self Sufficiency (ROSS); to determine program eligibility, conduct interim and annual eligibility reviews; to coordinate housing inspections and initiate termination procedures for program violations; to explain and interpret Home Forward rules, regulations, policies and procedures to applicants and participants; and to perform a variety of technical and administrative tasks relative to assigned area of responsibility.
In this context, the incumbent in this position will collaborate with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves.
Some of the Essential Job Functions include:
- Oversee, plan, coordinate and provide program services and activities for specially funded and/or mandated Home Forward programs including, but not limited to, Rent Assistance, Section 8, Small Business Support, Family Self-Sufficiency (FSS), Opportunity Housing Initiative (OHI), Resident Opportunity and Self Sufficiency (ROSS) or Section 3 Resident Employment programs.
- Coordinate and perform a variety of services in support of the Home Forward’s leasing and case coordination programs; determine program eligibility, conduct reviews, coordinate housing inspections and initiate termination procedures for program violations.
- Assist in the development and implementation of program goals and objectives; establish schedules and methods for providing assigned program services; and implement policies and procedures.
- Complete a variety of housing assistance eligibility reviews; verify documentation needed to determine continued eligibility for assistance; verify inspection papers; audit files for personal data needed; analyze and verify information reported for accuracy: calculate income in order to determine tenant rent; interpret and compute utility allowance.
- Schedule and complete a variety of housing assistance eligibility appointments for applicants and participants; collect and verify appropriate documentation and information; determine if applicant is eligible for assistance; explain program rules and regulations.
- Receive and review requests for transfer of housing; conduct eligibility reviews and prepare 30 day notices in accordance with State law; collect and verify appropriate documentation and information; explain vacancy notice process to applicants and landlords.
- Other tasks as assigned.
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This position is represented by AFSCME Local 3135 and will close once a desired number of applicants is reached. The pay starts at $23.79 per hour and Home Forward provides wonderful and competitive benefits.
To protect the health of the community and employees, effective November 19, 2021, Home Forward requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.
This position will be located at:
Education & Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to Bachelors OR Associate OR post high school trade/specialty studies. Alternative education and experience qualifications welcome.
Experience:
Three years of increasingly responsible experience in the social work or social services with an emphasis in direct client work with individuals and/or families, case coordination, and program development. Alternative education and experience qualifications welcome.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver’s license.
PHYSCIAL DEMANDS AND WORKING ENVIRONMENT:
Environment:
Duties are performed in a program office, public housing, or affordable housing property site and may involve day-to-day interactions with distressed, disabled, and abusive clients. Position environments also include normal office setting with some travel to attend meetings. Do home visits, or conduct appointments with program participants.
Physical:
Incumbents require sufficient mobility to conduct home visits, work in an office setting and operate office equipment; perform repetitive motion of wrists and hands; travel to various locations to conduct appointments with residents.
Vision:
Vision sufficient to read small print, computer screens and other printed documents.
SUPERVISION RECEIVED AND EXERCISED:
Receives direction from assigned program supervisor.