Link to apply: Resident & Community Services Coordinator (Bilingual) | Job Details tab | Career Pages (

Home Forward is seeking a bilingual Resident and Community Services Coordinator position to support our strategic and operational objectives in the following ways:

Plan, coordinate and provide resident, family, community service, community building, and social and educational services to improve the stability, quality of community life, and wellness of individuals and families. Duties are site or program based, vary with site or program needs, and may include, for example,  to assess the needs of individuals and families in order to provide referrals to community service providers and partners; to provide ongoing case coordination and resident communications; to collaborate with site management staff, landlords and other key housing staff to ensure all services are coordinated effectively and consistently; to respond to and intervene in resident problems and crises, to create, develop, and implement community, organization, and program initiatives; and to create and implement resident initiatives designed to build leadership and promote inclusion in the development of communities.

In this context, the incumbent in this position will collaborate with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves.

This is a bilingual position (Spanish speaking preferred) and will receive a 5% language premium on top of the base wage.  Additionally, it will provide support to the following properties:

  • Eastwood Court
  • Madrona
  • Alderwood Court
  • Fir Acres
  • Stark Manor

For more information about these properties and their locations, please visit:  
Some of the Essential Job Functions include:
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here:

  1. Plan, coordinate and provide an array of social, educational, and community services for residents to improve the stability, quality of community life, and wellness of individuals and families in low-income housing; to oversee and implement the activities of community and/or client-based Home Forward programs.
  2. Complete assessments of residents and link with service providers for further assessment and long term service delivery.
  3. Provide referrals to area service providers and partners, with an emphasis on optimal use of community resources and resident independence in identifying and building support networks beyond Home Forward staff.  When needed, serve as liaison between residents and area service providers/partners to monitor appropriateness of service delivery.
  4. Provide ongoing case coordination and communications or informal arrangements for residents to improve their housing stability, health, safety and progress towards self-sufficiency; determine additional needs or changes in service or care requirements; respond to questions and inquiries from residents and assist when crises occur.


COVID-19 Vaccination Requirement: To protect the health of the community and employees, effective November 19, 2021, Home Forward requires employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment.

This position is represented by AFSCME Local 3135 and will remain open until Tuesday, March 14, 2023 at 11:59 p.m. The pay starts at $24.27 per hour and Home Forward provides wonderful and competitive benefits, including (see the benefits tab for more details):

  • Generous medical, dental, vision, prescription, and mental health benefits.  Employees only need to cover 11% of the cost regardless of plan option!
  • PSLF Covered Employer – We are a participant in the Public Student Loan Forgiveness (PSLF) plan.  This means that by serving your community with Home Forward, your loans could be forgiven.  
  • Long-Term Savings & Retirement is important for financial wellness and closing the wealth gap.  We contribute 12% into each employee’s PERS/OPSRP pension plan as well as contributing a $750 match to your deferred compensation/457b plan each year.
  • 16 Paid Holidays! –  Over three weeks in paid holidays, which includes 4-days of organizational rest.
  • Home Office & Internet Stipends – We are a hybrid organization and set-up our folks for success!  Each new employee will receive a $250 home office set-up stipend, and $150 annually there-after.  Plus, we contribute to your internet expenses too.

This is a great opportunity to make an impact in your community, and establish a great career with an organization that cares about its employees.

Please Apply Today!


Education & Experience Guidelines


Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:


Equivalent to bachelors OR associate OR post high school trade/specialty studies. Alternative education and experience qualifications welcome.


Three years of increasingly responsible experience in the social work or social services with an emphasis in direct client work with individuals and/or families, case coordination, and program development. Alternative education and experience qualifications welcome.

License or Certificate:

Possession of, or ability to obtain, a valid driver’s license.


The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Duties are performed in a public housing site or affordable housing property and involve day-to-day interactions with distressed, disabled, and abusive clients.

Incumbents require sufficient mobility to work in a resident services and community agency and office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.

Vision sufficient to read small print, computer screens and other printed documents.

Receives general supervision from Community Services Program Supervisor.