Date: Friday, October 8

Time:  1:30 pm – 2:30 pm PDT (4:30 pm – 5:30 pm EDT)

____

Presenters:

Elizabeth Carr, Resident Services Program Manager, St. Vincent de Paul Society of Lane County

Jennifer Cervantes, Interim Department Director Property Management, St. Vincent de Paul Society of Lane County

____

Description:

Why are they even here? They shouldn’t be getting involved. I can’t share that info with you. You’re not qualified to speak on this issue. They’re only here so we can get funding. Can’t you just go host a potluck?! If you’ve ever said these things about Resident Services (or heard them said about you) then this session is for you! Two years ago, the Resident Services and Property Management departments at St. Vincent de Paul Society of Lane County were neck-deep in mutual misunderstanding and bad habits. Through time, hard work, and a lot of self-examination these groups forged one of the strongest relationships in their agency. Join to hear a panel of Resident Services and Property Management staffers explain the steps they took to create a collaborative partnership that upholds lease compliance while continuing to support tenants and meet them where they are.