Who we are
The Vancouver Housing Authority (VHA) works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty.
Who we are looking for
The Vancouver Housing Authority is seeking a Voucher Programs Supervisor to oversee new hires and other assigned staff In the Voucher Department. This position will also manage caseloads, assign work, and is responsible for ensuring programs are being administered in an effective and efficient manner within established guidelines. This position works 100% on-site in our Main Street office and is NOT a remote position.
The Voucher Department administers tenant based, project based, VASH, FUP, Mainstream, Disposition, and RAD vouchers. The VHA utilizes a number of Moving to Work initiatives. Voucher Program staff coordinate with Resident Services, Family Self Sufficiency (FSS), and community partner agencies to provide housing opportunities that offer a path from homelessness to self-sufficiency. VHA emphasizes responsive customer service and program excellence.
What you’ll do
- Assigns tasks, administers performance standards, motivates and disciplines staff as necessary.
- Plans workflow and processes within the department. Develops, or coordinates development of, necessary forms, reports, and other documents.
- Identifies ongoing training needs in department.
- Identifies need for process and performance improvement. Works with Program Manager to develop improvement actions.
- Develops and administers training programs for the department. Including skills training, EIV security, software updates, new software, compliance, and other trainings as needed.
- Under direction of Program Manager, may manage internal audit services and supervise required file corrections.
- Supervises PIC error corrections. As directed by Program Manager, may prepare PIC submissions.
- Participates in the recruiting process. Reviews applications, sits on the interview panel, and assists in the selection process.
- Coordinates software and hardware support with IT department.
- Aids staff in resolving conflicts with tenants and landlords.
- May be asked to lead staff meetings. May represent Section 8 in other VHA and community meetings.
- With the assistance of the Program Manager researches and interprets policy/regulations and advises staff.
- Resolves conflicts with tenants and landlords.
- Consistently complies with position and department safety and attendance standards.
- Establishes and maintains positive, productive relationships with employees, residents, community partners, and other related contacts.
What we offer
- Starting pay rate is $58,152 to $63,967 per year based on experience.
- Full-time, exempt position.
- 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance.
- Benefits package also includes 10.25% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off and separate sick time accrual.
- Meaningful work that addresses affordable housing and homelessness in our community.
What you’ll bring
- BA in business, social service, or related field; and
- A minimum of four years’ experience in low income housing management including at least 1 year in a supervisory/lead role; or equivalent
- Experience developing, administering and evaluating programs related to Section 8 Housing Choice Vouchers preferred.
- Must have valid driver’s license and meet VHA auto insurance requirements.
A cover letter and resume is required. For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.
The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.