Workshops

Resident Services

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Emergency Management: Emergency Response


Date: Wednesday, Oct 14

Time: 12:00 PM - 1:00 PM PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Carolina Gomez, Director of Integrated Facilities Services and Safety, Home Forward
Shalynn Robinnette, Environmental and Emergency Manager, Home Forward

Description:
In 2015, The New Yorker published an article “The Really Big One” that provided a graphic description of what could happen in the Pacific North West if we experience a major Cascadia subduction zone earthquake. Oregon Public Broadcasting also produced the documentary “unprepared” that uses scientific data to explain how unprepared we are for a major earthquake. We (Home Forward) have been working with the City, county and state to help us become resilient and prepared to re-store our community when needed.We found information and plans online and some consultants presented projects but all of those were “cookie cutter” and did not fit the needs of public housing. Emergency response: Even though we are not first responders, there are many things we can do to prepare our buildings to help first responders: Building Emergency Plans (Shut offs, maps etc.); Seismic upgrades; Community resources: NET/CERT teams and BEECN.

Emergency Management in Public Housing: Emergency Preparation


Date: Tuesday, October 13

Time: 12:00 PM - 1:00 PM PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Carolina Gomez, Director of Integrated Facilities Services and Safety, Home Forward
Shalynn Robinnette, Environmental and Emergency Manager, Home Forward

Description:
In 2015, The New Yorker published an article “The Really Big One” that provided a graphic description of what could happen in the Pacific North West if we experience a major Cascadia subduction zone earthquake. Oregon Public Broadcasting also produced the documentary “unprepared” that uses scientific data to explain how unprepared we are for a major earthquake. We (Home Forward) have been working with the City, county and state to help us become resilient and prepared to re-store our community when needed. This step is about personal planning and preparation. If we start at home, we can be prepared and ready sooner to help our community and come back to work sooner: Make a personal plan and or a family reunification plan; Make personal go kits; How to stay Informed.

Emergency Management: Business Continuity


Date: Thursday, Oct. 15

Time: 12:00 PM - 1:00 PM PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Carolina Gomez, Director of Integrated Facilities Services and Safety, Home Forward
Shalynn Robinnette, Environmental and Emergency Manager, Home Forward

Description:
Business Continuity Planning - This session discusses busines continuity planning for public housing and for emergency management planning. What do we need to be back in operations? Where is our back-up located? How can I have access to data if servers are compromised? Generators, computers, alternative work locations? Back up communication plan (how would you communicate with your employees and residents?) Emergency leadership and responsibilities (who and what jobs are essential for the organization to run after a disaster?) What is our recovery plan? FEMA, insurance, HUD etc.

Housing Insecurity Among College Students in the Portland Metro Area


Date: Tuesday, Oct 13

Time: 12:00 PM - 1:00 PM PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Michael Walsh, Associate Vice Provost & Dean of Students, Portland State University

Description:
Over the past six months, Portland State University, Portland Community College, and Mt Hood Community College have come together in an effort to bring attention to student housing insecurity in the Portland metro area. Houselessness and housing insecurity is a real problem and barrier to college student success. This problem disproportionally affects marginalized communities and is surprisingly invisible due to societal attitudes toward college students, laws, and policies. Society has an interest in and benefit from ALL people achieving a higher education for economic, social, and civic reasons. When students cannot secure housing, this barrier keeps them from achieving their educational goals, which is problematic for the individual student, their family and for society. In this session we will bring awareness to this growing problem by presenting recent data showing the extent of the housing crisis facing students, successful models for addressing it, and opportunities for action.

Fair Housing Basics, Section 8, and other Housing Vouchers


Date: Monday, Oct 19

Time: 10:30 am - 11:30 am PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Shyle Ruder, Education and Outreach Director, Fair Housing Council of Oregon

Description:
In this session we will review the basics of fair housing and give special focus to source of income (section 8 vouchers and other types of public assistance). Statewide FHCO receives complaints of housing discrimination related to source of income, some of which is intentional and some unintentional. Discrimination might look like a housing provider is denying a rental application because someone receives housing assistance, tenants experiencing an increased number of inspections because they are voucher holders, or housing providers trespassing case workers from the social service agency that provides housing assistance. In this session we will review some basic do's and don'ts of fair housing law as it relates to source of income.

Fair Housing and COVID-19


Date: Monday, Oct 19

Time: 12:00 PM - 1:00 PM PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Shyle Ruder, Education and Outreach Director, Fair Housing Council of Oregon

Description:
Many housing providers are uncertain as to how certain how COVID-19 may or may not intersect with the Fair Housing Act (FHA). Questions include: Is COVID considered a disability? Do I have the right to ask someone if they have COVID? Do I have the right to require someone to wear a mask? Do I have the right to ask someone to sign a waiver regarding COVID status? Do I need to and/or is it acceptable to notify tenants that someone has tested positive in the project or building? In this session we will explore how COVID-19 is connected to the FHA and answer these questions and more.

Reasonable Accommodations, Modifications, and Assistance Animals


Date: Monday, Oct 19

Time: 1:30 pm - 2:30 pm PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Shyle Ruder, Education and Outreach Director, Fair Housing Council of Oregon

Description:
When a tenant or applicant is living with a disability, they have the right to ask that a barrier be removed so they are able to have equal access and/or equal enjoyment of their unit. In this session we will review the basics of requesting a reasonable accommodation or modification, a housing provider's role in evaluating these requests, and we will also discuss assistance animals.

Housing Justice: Community organizing, affordable housing and community design methods in Portland’s Las Adelitas development


Date: Tuesday, Oct. 20

Time: 9:00 am - 10:00 am PDT

Venue: Zoom link will be provided through registration system prior to event

Moderator:

Alex Salazar, Principal, Salazar Architects

Presenter:

Anna Gordon, Community Programs Manager, Verde
Ernesto Fonseca, CEO, Hacienda CDC

Description:
Las Adelitas is the outcome of a 5+ year community process in the Cully neighborhood of NE Portland that transforms a former strip club site known for human trafficking into a catalyst affordable housing / public plaza development with deep social, economic and environmental benefits. The work started as a commercial adaptive-reuse project but evolved over time into new construction focused on creating housing justice without displacement. The building also incorporates many sustainable features and is being planned with two innovations: a roof top Community Solar array serving the surrounding neighborhood and a new digital justice focused Electrical Vehicle program. Construction starts in Fall 2020. The three speakers will talk about the community organizing work that re-claimed the site, public policies and development processes, and the Community Design workshops with mostly immigrant Latinx and African families and that helped create the building.

Stronger Together: Bridging The Gap Between Resident Services and Property Management


Date: Friday, Oct 16

Time: 1:30 pm - 2:30 pm PDT

Venue: Zoom link will be provided through registration system prior to event

Presenter:

Elizabeth Carr, Resident Services Manager, St. Vincent de Paul Society of Lane County
Jennifer Cervantes, Property Management Director, St. Vincent de Paul Society of Lane County

Description:
Why are they even here? They shouldn't be getting involved. I can't share that info with you. You're not qualified to speak on this issue. They're only here so we can get funding. Can't you just host a potluck?! If you have ever said these things about Resident Services (or heard them said about you) then this session is for you! Two years ago, the Resident Services and Property Management department at St. Vincent de Paul Society of Lane County was neck deep in misunderstanding and bad habits. Through time, hard work, and a lot of self-examination this group grew into one of the strongest relationships in their agency. This panel of Resident Services and Property Management staff will explain the concrete steps they took to create a collaborative partnership that upholds lease compliance while continuing to support tenants and meet them where they are at.

Healthy Buildings, Healthy Residents: The Benefits of Energy & Health Upgrades in Multifamily Housing


Date: Thursday, Oct. 15

Time: 1:30 pm - 2:30 pm PDT

Venue: Zoom link will be provided through registration system prior to event

Moderator:

Mekha Abraham, Technical Manager, TRC & Oregon Multifamily Energy Program for OHCS

Presenter:

Eric Foley, Manager, Multifamily Programs, Earth Advantage
Krista Egger, Vice President of National Initiatives, Enterprise Community Partners

Description:
Energy efficiency improvements in multifamily housing do more than reduce energy costs and energy burden for low-income residents – they also provide health benefits to occupants as a result of improved air quality, safety, and comfort which can reduce respiratory illness, hypertension, heart disease, and other ailments. Additionally, energy upgrades provide an opportunity to improve housing conditions with healthier building materials and integrate resident wellness into the design or retrofit of affordable housing. As health and wellness becomes increasingly important, especially for those in vulnerable populations who may be living in affordable housing, the opportunity to combine energy and health upgrades in multifamily housing is even more meaningful. In this session, participants will learn from a diverse panel of experts who will discuss the benefits and strategies of integrating energy and health upgrades in affordable multifamily housing.

From Concept to Completion: Reducing Risk by Learning from Past Construction Projects


Date: Friday, Oct 16

Time: 10:30 am - 11:30 am PDT

Venue: Zoom link will be provided through registration system prior to event

Moderator:

Matthew Mills, Energy Advisor, TRC & Oregon Multifamily Energy Program for OHCS

Presenter:

Duane Woik, Owner, Oregon Green Raters LLC
Melissa Soots, Project Manager, Carleton Hart Architecture
Renee Moseley, Associate Director, Bridge Meadows

Description:
Housing developments – for new or existing buildings – are costly, time-intensive projects that require coordination between countless stakeholders. Revisiting lessons learned from past construction projects is a valuable practice that can save time, money and many headaches for future endeavors. In this panel presentation, participants will hear from Duane Woik (owner of Oregon Green Raters LLC), Melissa Soots (Project Manager at Carleton Hart Architecture), and Renee Mosely (Associate Director at Bridge Meadows) about how they have reduced risk on new projects by leveraging the lessons learned from past projects. This panel will be moderated by Matthew Mills (Energy Advisor for Oregon Housing and Community Services’ Oregon Multifamily Energy Program (OR-MEP)), who will lead panelists in a discussion about their experience applying lessons learned to ensure successful project design, funding applications, sustainability goals, building operations, and resident engagement in low-income housing developments.

Navigating a Global Pandemic: Successes and Lessons Learned in Serving Residents During COVID-19


Date: Tuesday, Oct. 20

Time: 1:30 pm - 2:30 pm PDT

Venue: Zoom link will be provided through registration system prior to event

Moderator:

Stephanie Berkland, Program Manager, TRC & Oregon Multifamily Energy Program for OHCS

Presenter:

Dan Elliott, Senior Policy Analyst, Oregon Housing and Community Services
Shannah Knaup, Supportive Housing Program Manager, Central City Concern

Description:
This session will discuss successes and lessons learned from housing providers and Oregon Housing and Community Services data on how they navigated resident support during the COVID-19 pandemic. The impacts of COVID-19 have proven to be challenging financially and mentally for residents, housing providers, and funders. The State will present data on energy assistance program demand, housing surveys, and how they quickly pivoted to support Oregonians through the pandemic. Additionally, we will hear from a housing provider who stretched their creativity to serve residents through these uncharted waters. They will discuss housing needs, health and safety, maintenance challenges, mental health support, and financials. Given the uncertainty of how long the pandemic will impact residents and our economy, this session aims to make us stronger together by learning from each other’s experiences.

Accessing Housekeeping Services to Maintain Housing Stability and Who Falls Through the Cracks


Date: Friday, Oct 16

Time: 9:00 am - 10:00 am PDT

Venue: Zoom link will be provided through registration system prior to event

Moderator:

Liz Hearn, Resident Services Manager, Community Partners for Affordable Housing

Presenter:

Rosanne Marmor, LCSW, Owner, Pulse Wellness
Evan McAvoy, Resident Services Supervisor, Home Forward

Description:
Housekeeping is something that many residents struggle with. Unfortunately, poor housekeeping is frequently flagged by property managers, resulting in violations that can impact residents’ housing stability. Housekeeping can also be more difficult if a resident has a disability, is elderly, or lacks resources. Residents can receive housekeeping through Medicaid, but it can be difficult to qualify, and paying out of pocket for a cleaning service is more than most residents can afford. Systemically, many people fall through the cracks. Panelists will share their experiences and knowledge gained through helping residents navigate housekeeping and invite participants to share their experiences with housekeeping and systemic barriers.